Ck4r Privacy Policy – Our Commitment to Protecting Your Data

This Privacy Policy ("Policy") has been established by the entity operating the ck4r platform and applies to all users of ck4r's services in Bangladesh. By using the ck4r website or mobile app, you acknowledge that you have read this Policy and agree to comply with it.

The meaning of certain key terms used in this Policy:

• "Personal Data" – Any information that can be used to identify you, directly or indirectly.
• "Processing" – The collection, storage, use, or deletion of data.
• "Third Party" – Any entity or individual other than ck4r or yourself.
• "Cookies" – Small data files stored in your browser.

Ck4r collects certain personal information to provide you with the best possible service. We only gather what is strictly necessary — collecting excessive or unnecessary data goes against our policy.

Ck4r collects your information in several ways. Each method is fully transparent and subject to your consent:

Directly from you

• When completing the registration form.
• When submitting documents during the identity verification (KYC) process.
• When contacting customer support.
• When participating in promotional offers.

Automatically

• Via cookies and tracking technologies while browsing the platform.
• Automatic log recording at login and logout.
• During gaming and betting activity.

Via Third Parties

• Transaction confirmation data from payment processors (bKash, Nagad, Rocket).
• From identity verification service providers.
• Signals received from fraud prevention service providers.

Ck4r uses your data solely for specific, legitimate purposes. We never misuse your information or use it beyond what is required.

Ck4r does not sell, rent, or trade your personal data to third parties. However, limited information may be shared in certain specific circumstances:

When Your Information May Be Shared:

• Service Partners: Payment processors, identity verification agencies, and technology service providers — only necessary data, under contractual agreement.
• Legal obligations: Upon lawful instruction from the Government of Bangladesh or law enforcement agencies.
• Fraud Prevention: To relevant authorities in cases of suspected fraud or money laundering.
• Business Restructuring: In the event of a merger or acquisition at ck4r, data may be transferred to the new owner — however, the terms of this policy will remain unchanged.

Ck4r uses cookies and similar tracking technologies on its platform. These help enhance your experience. We use three types of cookies:

You can disable non-essential cookies at any time through your browser settings. However, disabling certain essential cookies may affect the platform's functionality.

Ck4r does not retain your data longer than necessary. Retention periods depend on the type of data and applicable legal requirements:

• Active Account Information: For as long as your account remains active.
• Closed Account Data: Up to 5 years after closure (for legal and regulatory requirements).
• Transaction Information: A minimum of 5 years (in accordance with financial regulations).
• KYC documents: 5–7 years as required by law.
• Log & Technical Data: Typically 90 days to 1 year.

After the retention period, data is securely deleted or anonymised.

You have several important rights over your personal data at ck4r. We fully respect and uphold these rights.

To exercise any of these rights, please contact our support team. We typically respond within 30 days.

Ck4r does not collect personal information from anyone under the age of 18, and doing so is against our policy. We verify age at registration and do not allow minors to open an account.

If we become aware that a minor's information has been collected inadvertently, we will immediately delete that data and close the associated account.

If parents believe their child is using ck4r, please contact us immediately.

Ck4r employs industry-leading security measures to protect your data:

• 256-bit TLS Encryption: Across all data transfers.
• Firewall & DDoS Protection: Server-level protection against external attacks.
• Routine Security Audits (Penetration Testing): By external security specialists.
• Staff training: All staff receive regular data protection training.
• Access control: Employee access to data is restricted on a need-to-know basis.
• Incident Response Plan: You will be notified within 72 hours in the event of a data breach.

The ck4r platform may have integrations with payment partners or technology service providers. These third parties have their own privacy policies, and ck4r is not responsible for their practices.

We only work with trusted and verified partners, and contractual data protection agreements are in place with all of them.

Ck4r may update this Privacy Policy as needed. For significant changes, members will be notified at least 14 days in advance via email or an in-platform notification.

Continued use of ck4r following any changes constitutes acceptance of the updated policy. The revision date is always displayed at the top of this page.